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Shanghai Yongda Electric Stock.Co.,LtdServices are "customer-oriented, rapid response." In my company, high sense of responsibility to the user, for the user to think, for the user's needs, quality first, service first, and really good service. Quality of products and services for the establishment of monitoring mechanisms to ensure the effective use of the product in the demand side, to provide customers with excellent products and quality service, good after sales service. To this end the Company made the following commitments to customers:
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Strict implementation of relevant countries, the latest international standards for the design, manufacturing.
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Strict product quality, strict QC inspection by the technical documents related to the source of good quality. Production process for product implementation tests and verification tests to ensure compliance Grid goods factory.
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Quality awareness, improve staff quality through regular management and operation of all those professional skills training, improve management and operational capabilities to penetrate into every aspect of quality awareness.
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The user to comply with conditions of storage and use, the company's products since the date of shipment, not to exceed 18 months, the product seal intact, product manufacturing quality problems as a result of damage or can not properly use, the company responsible for free repair or replacement.
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Our marketing and service personnel will be sincere, patience to accept suggestions and comments that you made, fast, accurate, detailed answers to your various questions raised.
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Product sale and implementation of lifelong tracking service, at any time with the moment to provide spare parts and technical advice. Using periodic interviews, seminars, counseling and other forms of feedback to the user information, and analysis of the implementation of improvement measures to continuously improve customer satisfaction.
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